1. Agreement to Terms

By accessing and using the Total Global Solutions website and services, you accept and agree to be bound by these terms and conditions. If you do not agree to abide by any of these terms, please do not use this service.

2. Service Description

Total Global Solutions provides independent guidance and assistance with understanding cable, internet, and streaming service options. We assist individuals and households in navigating their options but do not:

• Sell internet, cable TV, or streaming plans
• Represent or act as any service provider
• Process provider payments or manage provider accounts
• Request or store provider passwords or sensitive credentials

3. Service Fees

Our service fees are separate from and independent of any provider charges. You will continue to be billed by your provider for their services. Our fees are for guidance and assistance only and are clearly disclosed before you request our services.

4. Refunds

Refund requests may be submitted within 7 to 15 days of service purchase, depending on the type of assistance provided and whether assistance has been delivered. Please review our Refund Policy for full details.

5. Use License

Permission is granted to temporarily download one copy of the materials (information) on our website for personal, non-commercial viewing only. Under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or proprietary notations

6. Disclaimer of Warranties

All materials on our website are provided on an "as is" basis. Total Global Solutions makes no warranties, expressed or implied, regarding the accuracy, completeness, or usefulness of information provided. We do not guarantee specific outcomes or provider decisions based on our guidance.

7. Limitation of Liability

In no event shall Total Global Solutions be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services or website, even if advised of the possibility of such damages.

8. Provider Responsibility

Total Global Solutions is not responsible for the actions, services, or policies of any cable, internet, or streaming service provider. Provider services, billing, and customer support are the sole responsibility of the provider. Our role is guidance and assistance only.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the website after modifications constitutes your acceptance of updated terms.

10. Contact

For questions about these terms, please contact us.