Privacy Policy

How we protect and handle your personal information

Last Updated: January 2026

Important Disclosure: Total Global Solutions is an independent third-party service assistance startup, launched in 2026. We are not affiliated with, endorsed by, or sponsored by any cable, internet, or streaming service provider. We do not request or store provider passwords or sensitive credentials.

1. Introduction

Total Global Solutions ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services to seek guidance and assistance with cable, internet, and streaming options.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Name, email address, phone number, postal address
  • Service Information: Details about your current services and guidance requests (we do NOT request provider passwords)
  • Usage Data: Browser type, IP address, pages visited, time spent on pages

3. How We Use Your Information

Total Global Solutions uses collected information to:

  • Provide guidance and assistance with service options
  • Respond to your inquiries and requests
  • Process refund requests within our policy guidelines
  • Improve and personalize our services
  • Comply with legal obligations

4. What We Do NOT Collect

  • Provider account passwords or login credentials
  • Social Security numbers or financial account details
  • Credit card or banking information (we do not process provider payments)
  • Any sensitive provider-specific data

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Third-Party Disclosure

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may disclose information as required by law or when necessary to fulfill your requests.

7. Your Rights

You have the right to:

  • Request access to the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at our contact page.